What is the Friends & Family Test (FFT)

The FFT asks the people in our service whether they would recommend the NHS service they have received to friends and family who need similar treatment or care. 

Feedback helps us to understand where we can make improvements to our service, identify what matters most to people and to see where there is good practice. The FFT provides a valuable insight into the experiences of those people using the services we offer.

Quit Squad would appreciate your feedback as we use this to help shape improvements in the service we offer. Just scan the QR code below on your smartphone or click here.

Thank you.

 

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